Privacy Notice

 
QUIDEL® QVUE™ APPLICATION PRIVACY NOTICE
Last Updated: January 2022

 

Quidel Corporation (“Quidel”, “we” or “us”) provides the QVue® Application (the “App”) for storing, sharing and/or reporting COVID-19 test results performed using Quidel’s QuickVue At-Home OTC COVID-19 Test Kit (“QuickVue Test”). This privacy notice (“Privacy Notice”) explains how Quidel uses and handles your personal information, and what we do to keep personal information secure when using the App. If you use the App on behalf of your child or dependent, you represent and warrant your authority to do so, and for purposes of this Privacy Notice, references to “you” and “your” refer to you or to your child or dependent, as applicable.

This Privacy Notice is subject to the Quidel QVue Application Terms of Service (the “Agreement”). Capitalized terms used in this Privacy Notice that are not defined herein shall have the meaning set forth in the Agreement.

Summary

We collect and process Authorized User’s personal information when setting up and using the App, which includes: your full name, email address, home address, phone number, gender, date of birth, race, ethnicity, occupation, vaccine status, vaccine type and date vaccination was received, and Results Data. This personal information will be made available to individuals authorized by Quidel for purposes of storing and sharing Authorized User’s QuickVue Test results, and by other recipients designated on the Authorized User’s QVue Product Consent.

At all times we strictly limit who we provide access to and share personal information with. In no instance will we ever sell your personal information to any third party for our commercial benefit.

We use personal information to: (1) provide the Authorized User with access to the App; (2) supply recipients designated on the Authorized User’s QVue Product Consent with Results Data; and (3) comply with legal obligations, including those related to safety, quality and improvement.

We will share personal information with our affiliated companies and service providers to help support and provide technical assistance for the App, for compliance purposes, or to perform troubleshooting/diagnostics and broader analysis to detect systemic issues.

We store personal information on servers in the United States. Where your location grants you certain rights in relation to your personal information, we will respond to such requests.

If you have questions, comments, or complaints about Quidel’s privacy practices, please email us at privacy&security@quidel.com.

If we update this Privacy Notice with material changes, we will alert you via the App.

 
QUIDEL APPLICATION PRIVACY NOTICE

We recognize the importance of data protection and privacy and are committed to protecting personal information, including health-related information. This Privacy Notice applies to Quidel’s and its affiliates’ processing, transfer and storage of personal information, as well as the processing of personal information by our service providers.

By registering and using the App, you represent that you have the legal authority to do so. If you do not agree to every provision of this Privacy Notice, you may not, and we do not authorize you to, access or use the App or any features provided therein.
For more information about Quidel’s general privacy practices, you can also refer to the following website: https://www.quidel.com/privacy-policy.

 
Collection and Processing of Your Personal Information

The following categories of personal information are processed for purposes of the App:

  • full name;
  • email address;
  • home address;
  • phone number;
  • gender;
  • date of birth;
  • race;
  • ethnicity;
  • occupation;
  • vaccine status, vaccine type, and date vaccination was received;
  • Results Data;
  • information about App performance and usage; and
  • any other information that may be required to be collected by us pursuant to regulatory requirements.
  •  
    Quidel’s Use of Your Personal Information

    Quidel processes personal information, including testing information, for the following purposes:

  • to provide the Authorized Users with access to the App, QuickVue Tests and related services;
  • to provide Results Data to the Authorized User or other recipients designated on the Authorized User’s QVue Product Consent;
  • to keep a record of an Authorized User’s contact with Quidel when the Authorized User contacts Quidel directly;
  • for quality management, including product development, improvement, safety, performance, and vigilance;
  • to send you marketing or other communications regarding Quidel’s products;
  • to validate upgrades, and to keep the App and/or related applications safe and secure;
  • to perform broader analysis to detect systemic issues for public interest in the area of public health;
  • to develop and test the App, including new and existing features and functionality, and to test and improve the App and/or related applications for product development;
  • to develop other products and services; and
  • to fulfill your requests and provide customer service.
  •  
    Data Storage

    Personal information received through the App is stored on servers in the United States controlled by Quidel and/or our service providers.

     
    Other Legal Requirements

    Quidel may use personal information where legally required, including to respond to any competent regulatory, law enforcement body or government authorities, to address national security or epidemics, to respond to a judicial proceeding, court order, government request or legal process served on us, to protect the safety, rights, or property of Quidel, our customers, or the public, and to exercise, establish or defend Quidel’s legal rights or where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of this Privacy Notice, or as evidence in litigation in which we are involved. When using personal information for legally required purposes, Quidel will de-identify, pseudonymize, aggregate and/or anonymize information to the extent necessary to comply with applicable legal requirements. In such case, the information will be securely held by Quidel and will not be used to identify you individually by your name or email address outside of Quidel’s use of the App, except where we are under a legal obligation to include this information. Where we are legally required to use or provide identifying personal information, we may do so without seeking your consent.

     
    Retention of Personal Information

    Personal information collected via the App will be retained for the purposes mentioned in the sections above and as necessary to comply with applicable laws and regulations.

     
    Disclosure of Personal Information by Quidel

    We may share your personal information as follows:

  • We share personal information with federal, state, local and tribal health authorities, pursuant to our arrangements with such parties, or as required under applicable law.
  • We reserve the right to share personal information where legally required, including to respond to any competent regulatory, law enforcement body or government authorities, to address national security or epidemics, to respond to a judicial proceeding, court order, government request or legal process served on us, to protect the safety, rights, or property of Quidel, our customers, or the public, and to exercise, establish or defend Quidel’s legal rights or where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of this Privacy Notice, or as evidence in litigation in which we are involved.
  • We share personal information with third-party suppliers solely to provide, maintain, host, and support the App. Where we provide personal information to third-party suppliers to assist us with the App, they are required to keep your personal information confidential and secure and to use personal information to the minimum extent necessary.
  • Where possible, we use third-party service providers to assist with system errors, and we reserve the right to share personal information with such third-party service providers so that we can support and improve the App.
  • We will not sell or license your personal information to third parties except in connection with the sale, merger, or transfer of a product line or division, so that the acquiror can continue to provide you with the App. For the avoidance of doubt, we will never sell personal information to third parties for commercial purposes.
  • You authorize us to share your personal information with our affiliates, agents, third-party service providers, and partners, across borders and from your country and jurisdiction to any other countries and jurisdictions across the world for the purposes specified under this Privacy Notice or as may be required by law.
  • The App may provide links to websites and other third-party content that is not owned or operated by Quidel or subject to this Privacy Notice. The websites and third-party content to which we link may have separate privacy notices or policies, and you should check the privacy policies of such third-party websites before submitting personal information. Quidel is not responsible for the privacy practices of any entity that it does not own or control. If you provide any personal information through a third-party website, your interaction and your personal information will be collected by, and controlled by the privacy policy of that third-party website. We recommend that you familiarize yourself with the privacy policies and practices of any such third parties, which are not governed by this Privacy Notice.

     
    Security of Personal Information

    Quidel has implemented reasonable security controls within the App to protect personal information from accidental or unlawful destruction or accidental loss, alteration, disclosure, or access, and you agree that such measures are secure and adequate. For example, personal information collected via the App is encrypted before transmission to ensure that it will remain secure and confidential. The App includes various security measures to enhance the security of your profile and to prevent unauthorized access to, or disclosure of, personal information. Only those persons authorized by Quidel or the Authorized User will have access to that Authorized User’s profile and only through unique IDs and passwords.

    It is Quidel’s practice to take reasonable steps to secure the App; however, the confidentiality of information transmitted over the Internet cannot be guaranteed. We urge you to exercise caution when transmitting personal information over the Internet, especially personal information related to your health. Quidel cannot guarantee that unauthorized third parties will not gain access to your information; therefore, when submitting personal information to the App, you should weigh both the benefits and the risks.

     
    Contact Us

    If you have questions, concerns or complaints about your personal information in the App, please contact us by clicking on the “Contact Us” link on the App or by emailing privacy&security@quidel.com. Alternatively, you may send a letter to the following address:

    Quidel Corporation
    Attention: Legal Department
    9975 Summers Ridge Rd
    San Diego, CA 92121

    In all communications to Quidel, please include the email address used for registration (if applicable), the website address or the specific Quidel program to which you provided personal information (e.g., Quidel.com, myquidel.com, etc.) and a detailed explanation of your request. We will do our best to respond to all reasonable requests in a timely manner.

     
    Changes to this Privacy Notice

    Quidel reserves the right to amend this Privacy Notice at any time. If Quidel changes its privacy practices, a new Privacy Notice will reflect those changes and the effective date of the new Privacy Notice will be set forth in this paragraph.

    Without prejudice to your rights under applicable law, we reserve the right to update and amend this Privacy Notice, without prior notice to you, to reflect technological advancements, legal and regulatory changes and good business practices to the extent that they do not change the privacy practices as set out in this Privacy Notice.